We will always help you find the best person to help you as quickly as possible. Getting to know our customers, and being there when you need us, is an important part of who we are as a company.
Our turnkey approach to connecting building mechanical systems to community energy allows for a seamless transition before the heating season starts. We can show you how it works, and our engineers can coordinate with your team to ensure our energy service meets your needs.
Questions about your bill?
Is district energy a new concept?
No, district energy traces its roots back to the Roman Empire where hypocausts used hot water to heat spaces. In the industrialized era, district energy was first used in the mid-1800s.
What kind of energy do district energy systems use?
District energy systems can incorporate a variety of energy sources, providing a platform that is both adaptable and expandable to meet our changing energy needs and carbon goals.
District energy seems to be gaining popularity, why?
As we recognize the need to reduce our carbon footprint, district energy provides a platform to integrate low-carbon energy sources and technologies at a neighbourhood scale that are not economical at a building-by-building level. Simply put, in the right environment, district energy provides the lowest cost option of decarbonizing our built environment.
Where is district energy used?
In North America, district energy is commonly used in dense urban areas, university & college campuses, healthcare campuses, airports, and industrial hubs. In European cities such as Copenhagen, 98% of heating is served through district energy.
For further reading, check out the United Nation’s District Energy in Cities initiative: http://www.districtenergyinitiative.org/
How do I connect with you?
I understand district energy replaces individual chillers and boiler plants in buildings with heat exchangers, but what is a heat exchanger?
A heat exchanger is a small, passive device that allows heat to be transferred between 2 fluids without physically needing to mix the fluids. In district energy, they are the point of demarcation between the district system and the building system and allow energy to be exchanged in-between the two. Heat exchangers have no moving parts, require minimal maintenance, and are a fraction of the size of the boilers and chillers they replace.
BC Regulatory Proceedings
1
Core Thermal Energy System Tariff Pages 2
Core Thermal Energy System - Fuel Cost Adjustment Charge and Rate Ride 3
2024 Revenue Requirements Application (RRA) for the Core Steam System 4
Rates for the Mount Pleasant District Cooling System 5
Emanate Energy Solutions Inc. – Application to Acquire Additional Units of Creative Energy Holdings Limited Partnership and Shares of Creative Energy Holdings GP Ltd 6
Creative Energy Thompson Rivers Limited Partnership CPCN for Thompson Rivers University Low-Carbon District Energy System Phase 2 7
Expenditure Schedule Application - Section 44.2 of the Utilities Commission Act 8
Creative Energy 2024 Long Term Resource Plan 9
Creative Energy 2025 Core Steam Revenue Requirements 10
2024 to 2027 Rates for Heating at South Downtown TES 11
Emanate Energy Solutions Inc.- Application to the BCUC to Amend Directives 2 and 3 of Order G-200-24 to Reflect the Entities in its Post-reorganization Structure 